What's wrong with SM?

I wonder what's wrong with SM?

We went last Saturday to Mall of Asia just because hubby prefers the Cuts4Tots branch there. So to avoid the hassle, we decided to do our grocery at the SM Hypermart since we are there already. We usually go to Landmark, Trinoma for our grocery. But to my dismay, I totally forgot that they don't have Colgate anymore as well as Palmolive...geez! Oh, I was told by one of the salesman behind the counter where Monterey used to be that Monterey also pulled out! What?! In the end, it was still a hassle for hubby had to drop by yesterday at Landmark, Trinoma to buy the items that were not readily available in SM. So really what is wrong?

And even Star Cinema pulled out of their cinemas?